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Booking / 报名

Book winter lessons or choose a summer location.

Winter lessons are arranged manually based on instructor availability and resort coordination. Summer SUP programs can be booked online by location.

Winter: inquiry first. Summer: choose location and book online.

Winter inquiry

Send Us Your Winter Lesson Request


We will review your request and get back to you as soon as possible.

Contact options

Winter bookings are confirmed manually.


WeChat acornvalley

WeChat support is available in real time.

Phone / Text 647-609-9687

Phone calls and text messages are also the fastest ways to reach us.

Email acornvalley@outlook.com

Email inquiries are monitored closely and we will respond as soon as possible.

Instagram @acorn_valley

Direct messages are welcome for quick questions and follow-up.

WeChat QR code for Acorn Valley customer service
Scan to reach WeChat customer service.

Recommended booking notice

  • Best booked 3+ days in advance
  • Holiday periods are best booked 1+ week ahead

Final lesson arrangements depend on instructor availability, weather, and resort coordination.

Winter booking policy

Refunds, credits, and rescheduling

  • All winter lessons are non-refundable.
  • Unused lesson credit can be carried into the next winter season and may be transferred to another student.
  • Private lessons can be rescheduled up to 24 hours in advance. If the instructor has already arrived at the resort on the lesson day, the full lesson time will be deducted.
  • Student late arrivals do not receive extra time. If an instructor is late, double lesson time credit will be returned.
  • Group lessons and camps follow the agreed schedule. Unless the resort closes due to extreme weather, lessons proceed as planned.
  • Student absences are treated as no-shows and lesson time is not refunded or replaced.

Summer locations

Choose the location closest to you.

Program selection and available lesson times will be handled inside the matching Acuity booking page.

Lake Wilcox

65 Olde Bayview Ave, Richmond Hill, ON L4E 3C7

Richmond Hill launch area for beginner lessons, family bookings, and recurring summer classes.

Mississauga

830 Aviation Rd, Mississauga, ON L5G 1N7 (R.K. McMillan Park)

Mississauga location for youth sessions, small groups, and calm-water summer lessons.

Support

Need Help Choosing a Location?

Our team is happy to help you find the right lesson or location.

Online customer support is available in real time.

WeChat acornvalley

WeChat customer service is available for instant replies.

Phone / Text 647-609-9687

Phone calls and text messages are also monitored throughout the day.

Email acornvalley@outlook.com

Email inquiries will be answered as soon as possible.

Instagram @acorn_valley

Follow our Instagram for lesson updates and outdoor school activities.

Summer lessons can be booked directly online through Acuity. Choose the location closest to you and book from the matching schedule page.

WeChat QR code for Acorn Valley customer service
Add us on WeChat for quick questions and real-time support.

Follow our Instagram for lesson updates and outdoor school activities.

Summer booking policy

Refunds, credits, and rescheduling

  • All summer lessons are non-refundable.
  • Summer lessons may be transferred to another student.
  • Lessons can be rescheduled up to 48 hours in advance.
  • If there are no remaining openings near the end of the season, you may email customer support to convert the lesson into credit for next year.